Profiximage Strengths

Declared National Holidays:

01st January – New Year’s Day

26th January – Republic Day

01st May – Maharashtra Day

15th August – Independence Day

22nd August – Ganesh Chaturthi

02nd October – Gandhi Jayanti

25th December – Christmas

31st December – New Year’s Eve

???   March – Holy

???  November – Diwali

???  Eid al-Adha

???  Ramadan Eid

Therefore, the team will address all queries to customer support and deliveries of orders on the following business day.

Send us a link to your website, blog or portfolio. Our team will analyze your images and process your order based on your style.
Send us example images with small resolution. This can be images of a whole wedding or just some before and after pictures.
You can send us an email or describe your editing style in the job instructions in the order form, mentioning as many details as you like.
Send us an email or describe your editing style in the job instructions of the order form, mentioning as many details as you like.

Send us one of your (edited) Lightroom catalogues along with the Smart Previews. It can be a complete catalogue or just 20 to 50 images to exhibit your style and workflow.
Send in your customized Lightroompresets along with the catalogue.
If you are sure, you provided us with all the information needed, please place an order. For each job, you have the option of getting ten job samples, wherein you can send us feedback for us to understand your editing style.
If your style changes in the future, please do not forget to notify us of the changes.
Additionally, you have the option of uploading your own presets together with your images.

Colour Correction:
5 business days

Express Delivery:

3 business days (maximum of 1000 images per order)
36 business hours (maximum of 400 images per order)

Retouching:

50 images – around 24 business hours
100 images – around 48 business hours
The turnaround time starts once we receive the order, the images and all information related to it.

Custom Retouching:

The turnaround time is provided along with the quote.

Note: It is crucial that you double check the settings saved in the template and make sure that they are still relevant to your current order.

By investing in outsourcing, you can:
Save time and use it for more important aspects of your business such as speaking to new clients, planning more shoots or just spending some extra time with your family.
Save money by comparing your hourly rate against the costs of outsourcing. Editing can take up to 12 hours or more. Can you afford to edit your images yourself at a hypothetical hourly rate ? Just think about it.
Provide images with higher quality. We can supply you with a quality which you can only match after having expensive training and years of experience.
Last but not least: By outsourcing your image editing you can achieve a delivery time that you can otherwise hardly dream of – even at peak times. This gives you a significant advantage over your competition.

If we receive an order with no labels, then:
The B/W images are abelled with five stars
The selected images are abelled with a flag

If we receive an order with labels, then:
The B/W images are abelled in Blue
The selected images are put together in a separate collection named “Culled”.

If we receive an order with markings (for B/W images), then:
The B/W images are put together in a separate collection named “BW”.
 

If you are not satisfied with the editing, you can submit a redo request. You can do this via email, and your job will be redone for you at no additional cost. Such a request helps us to understand your editing style. Additionally, we will document your requested changes to adjust to them for the next job to edit your images.

What you need to do:
Please make sure that your new order is placed within 15 days of the date of the original delivery.
You need to give us specific instructions on what you want to be redone.
Please provide examples wherever you can.
We will do our best to send the adjusted images back to you within 24 hours as well as save your feedback in your profile for future orders. It is essential that you have some time for the images to be redone for us to adjust to your style efficiently. Unfortunately, we are not able to offer a refund if there was no time provided by you to redo the images.
If you are unsure, you always have the option of sending us 10 sample jobs for free, before you sent us a whole job. Besides, basic style changes or the use of presets should be sent to us before the order is being processed.

Feedback: we encourage our customers to send us feedback for us to understand their editing needs. We save your feedback so that we can take it into account for the future order.

Starting from version 5 of Lightroom there is the possibility to create Smart Previews. This allows a full selection of RAW, non-destructive editing to be made without actually having the original images. The changes will afterwards be automatically applied to the original data.

For you, this means:
You only need to send the exported Lightroom catalogue with the Smart Previews. The data is way smaller than the original images. The upload is faster and a massive saving in bandwidth.

Follow these simple steps to get started:
Create a new catalog and name it “[ORDER NAME] LR5”.
Import only the images you want.
Select all of the images and click: Library > Previews > Build Smart Previews.
Send both the catalog (ending in “.lrcat”) and the Smart Preview (ending in “SmartPreviews.lrdata”) files.

If you don’t know how to process the final catalog, please follow these simple steps:
Download the file containing the edited catalog.
If necessary: while in library (Grid) mode, click the icon in the upper-right-hand corner of a thumbnail image and locate that original RAW/ original files on your computer. Do that process for one of the images and Lightroom will automatically find the rest of the images.
Please wait until Lightroom successfully rendered all the images.
Done! The editing which we have put onto the Smart Previews was now transferred to all original files.